Patient Privacy

Goodbill uses personal data to save patients money, whether by analyzing the bill or by negotiating with the hospital on the patient’s behalf.  We take security very seriously:  We do not — and never will — sell your personal data.

Goodbill follows all HIPAA policies and guidelines, and all employees are HIPAA trained. Customer’s privacy, trust, and security are paramount, which is why Goodbill often goes above and beyond HIPAA guidelines to protect data even further. 

As a point of legal clarification, Goodbill is not technically a “Covered Entity” (a HIPAA-specific term that generally includes insurance companies, health plans, your physicians, and hospitals).

You can find our full privacy terms here:

https://www.goodbill.com/privacy

Please reach out to support if you have any questions or concerns about the privacy of your personal data.